Privacy Policy – plus7774

This Privacy Policy applies to all personal information collected, processed, stored, and used by plus7774 in connection with the operation of the plus7774 online gaming platform, accessible at plus7774.net and through the plus7774 mobile application. It covers all registered players, prospective players who browse the platform, and any individual who contacts plus7774 through our support channels.

By accessing or using the plus7774 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform and may request account closure.

This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and plus7774.

plus7774 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. The most current version will always be published on this page with the effective date clearly indicated.

For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), plus7774 acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and platform users. As the PIC, plus7774 determines the purposes and means of processing your personal information.

plus7774 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data privacy laws and this Privacy Policy. The DPO can be contacted through the details provided in Section 14 of this policy.

Where plus7774 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud hosting services — those parties act as Personal Information Processors (PI P) and are bound by data processing agreements that require them to maintain appropriate security standards and process data only as instructed by plus7774.

plus7774 collects personal data that is necessary for the operation of the platform, compliance with legal obligations, and the delivery of a safe and personalised gaming experience. The categories of personal data we collect include:

plus7774 does not intentionally collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. Where sensitive data is collected — such as government ID numbers — it is handled with heightened security measures and access controls.

plus7774 processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your personal data are:

• Account Management: Creating, maintaining, and managing your plus7774 player account, including authentication and account security.
• Transaction Processing: Processing deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• Identity Verification (KYC): Verifying your identity and age (21+) in compliance with PAGCOR regulations and anti-money laundering requirements under Philippine law.
• Regulatory Compliance: Meeting our obligations under the Anti-Money Laundering Act (AMLA), the Data Privacy Act (RA 10173), and applicable PAGCOR directives.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct on the platform.
• Customer Support: Responding to your inquiries, resolving disputes, and providing technical assistance.
• Responsible Gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and administering self-exclusion, deposit limits, and cooling-off tools.
• Platform Improvement: Analysing usage patterns and technical data to improve platform performance, game offerings, and user experience.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.
• Legal Proceedings: Establishing, exercising, or defending legal claims where necessary.

Under the Philippine Data Privacy Act of 2012 (RA 10173), plus7774 relies on the following legal bases for processing your personal data:

• Consent: Where you have given clear, informed consent to the processing of your personal data for a specific purpose — such as receiving marketing communications or optional platform features.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and plus7774 — including account registration, transaction processing, and the delivery of gaming services.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to plus7774, including KYC/AML requirements, PAGCOR regulatory directives, and tax reporting obligations.
• Legitimate Interests: Where processing is necessary for the legitimate interests of plus7774 — such as fraud prevention, platform security, and responsible gaming monitoring — provided those interests are not overridden by your rights and freedoms.
• Vital Interests: In exceptional circumstances where processing is necessary to protect the vital interests of a data subject or another person.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent may affect your ability to use certain features of the platform.

plus7774 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify your identity and screen against sanctions and watchlists.
• Cloud & Hosting Providers: Infrastructure and cloud service providers that host the plus7774 platform and store data on our behalf, under strict data processing agreements.
• Game Software Providers: Licensed game developers and RNG certification bodies, to the extent necessary for the operation and auditing of games on the platform.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies, courts, or other public authorities, where disclosure is required by a valid legal order or is necessary to prevent or investigate criminal activity.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by plus7774, subject to professional confidentiality obligations.

plus7774 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with the Anti-Money Laundering Act (AMLA) and its implementing rules.
• KYC / Identity Verification Documents: Retained for five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, or longer if the matter is subject to ongoing legal proceedings.
• Technical & Usage Logs: Retained for up to twelve (12) months for security and fraud prevention purposes, after which they are anonymised or deleted.
• Marketing Preferences: Retained until you withdraw consent or opt out of marketing communications, after which your preference record is retained to document the opt-out.

Upon expiry of the applicable retention period, plus7774 will securely delete or anonymise your personal data in accordance with our data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.

plus7774 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the plus7774 platform is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored on our servers — including financial data and identity documents — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorised plus7774 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: plus7774 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: plus7774 conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in our systems.
• Incident Response: plus7774 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected individuals in accordance with RA 10173.

plus7774 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and enhance your gaming experience. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that maintain your login state and security tokens. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game display options, and responsible gaming tool configurations.
• Analytics Cookies: Collect anonymised data about how players use the platform — such as pages visited, session duration, and game preferences — to help us improve the platform experience.
• Security Cookies: Used for fraud detection and prevention, including identifying unusual login patterns and suspicious account activity.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the plus7774 platform. plus7774 does not use third-party advertising cookies or share cookie data with external advertising networks.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by plus7774:

• Right to be Informed: The right to be informed about how your personal data is collected, used, stored, and shared — as set out in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data that plus7774 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that plus7774 has processed your personal data in violation of RA 10173.
• Right to Damages: The right to claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. plus7774 will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

plus7774 strictly prohibits the use of its platform by individuals under the age of 21 years, in accordance with Philippine gaming regulations. plus7774 does not knowingly collect personal data from individuals under 21 years of age.

As part of our registration and KYC process, all players are required to verify their age and identity before being permitted to deposit funds or participate in any game on the platform. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be returned, and the matter may be reported to the relevant authorities.

If plus7774 discovers that it has inadvertently collected personal data from a person under 21 years of age, that data will be deleted promptly and without undue delay. plus7774 supports the responsible gaming initiatives of PAGCOR and is committed to maintaining a gaming environment that is safe, legal, and age-appropriate.

In the course of operating the plus7774 platform, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our cloud hosting infrastructure or third-party service providers are located in other jurisdictions.

Where such cross-border transfers occur, plus7774 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries that have been assessed as providing an adequate level of data protection;
• Implementing contractual clauses in agreements with overseas processors that impose data protection obligations equivalent to those under RA 10173;
• Obtaining your explicit consent for the transfer where required by applicable law.

plus7774 will not transfer your personal data to overseas recipients unless the transfer is authorised under RA 10173 and its Implementing Rules and Regulations, and appropriate safeguards are in place to ensure the continued protection of your data.

plus7774 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. The updated policy will be published on this page with a revised effective date.

For material changes — those that significantly affect how we collect, use, or share your personal data — plus7774 will provide advance notice via email to your registered address or through a prominent notice displayed upon login, at least seven (7) days before the changes take effect.

Your continued use of the plus7774 platform after any amendment to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the amended policy, you should cease using the platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by plus7774, please contact our Data Protection Officer. Our DPO is available to assist with all data privacy matters, including data subject rights requests and privacy complaints.

When submitting a data privacy request, please include your registered username, a clear description of your request or concern, and any relevant supporting information. plus7774 will acknowledge receipt of your request within five (5) business days and provide a substantive response within thirty (30) days.

If you are not satisfied with plus7774's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.